- Looking for something specific?
- Where can I find Web Information about schools, parks, or library?
- Questions about parks or recreation program?
- Questions about Elk Grove library programs?
- Questions about the post office?
- Where can I find demographic information on Elk Grove?
- I have a sunken Driveway apron. How can I get it replaced?
- What are the hours of the Village Hall?
- Questions about cable television?
- When do I use 9-1-1?
- Who maintains street lights?
- Who performs mosquito abatement?
- When is the next household hazardous waste collection?
- Why does the village prohibit overnight parking?
- Questions about refuse, recycling, or yardwaste?
- Do I need a building permit?
- Where can I place my garage sale sign?
- Questions about water bill, vehicle stickers, or pet licenses?
- Does Elk Grove have a Convention Center or Visitor's Bureau?
- How do I complain about Aircraft or Airplane noise?
- What are the curfew hours and who does it apply to?
- What are the Village's Halloween Trick or Treat Hours?
- Need a Picnic Permit for Busse Woods Forest Preserve?
- What is the Yard Waste Collection Period?
- Does Waste Management collect refuse on holidays?
- What Does the Tornado Warning Sound Like?
- Does Elk Grove have a Sister City?
LOOKING FOR SOMETHING SPECIFIC?
Please use the Search Engine on this site to find specific items. You can also search the Village's Economic Development site at www.elkgrove.com for additional information about Elk Grove Village, Illinois.
WHERE CAN I FIND WEB INFORMATION ABOUT SCHOOLS, PARKS, OR LIBRARY?
Please visit the Elk Grove Community Network at www.elkgrove.org for web links to schools, Park District, Library, and other governmental units serving Elk Grove Village.
QUESTIONS ABOUT PARKS OR RECREATION PROGRAM?
The Elk Grove Park District owns and operates the parks and recreation programs in the Village including Rainbow Falls, Pavilion, and Fox Run Golf Course. The Park District is separate from the Village. Please direct any questions about park programs to the Park District at (847) 437-8780. Visit the Elk Grove Park District website at: http://www.elkgroveparks.org.
QUESTIONS ABOUT ELK GROVE LIBRARY PROGRAMS?
The Elk Grove Village Public Library is a separately operated government from the Village, having its own duly elected officials. Please direct questions or concerns about the Library to them at (847) 439-0447. Visit the Elk Grove Public Library website at: http://www.egvpl.org.
QUESTIONS ABOUT THE POST OFFICE?
The Elk Grove Post Office is a branch of the United States Federal Government. Please direct questions about the Post Office to them at (847) 439-5573.
WHERE CAN I FIND DEMOGRAPHIC INFORMATION ON ELK GROVE?
Elk Grove Village hosts 2 web sites: this site (egv.illinois.gov) is designed to meet the needs of residents; and another Economic Development web site is designed to attract and retain businesses in the Village's 3,800 firm business park.
If you are looking for demographic or statistical information on the Village, please visit the Village's Economic Development site at www.elkgrove.com. To expedite your search for information, please use the search feature associated with that site.
I HAVE A SUNKEN DRIVEWAY APRON. HOW CAN I GET IT REPLACED?
Driveway aprons are private property. They allow access from the public street to the individuals' private driveway and garage. As private property, aprons are the financial responsibility of the individual homeowner for maintenance or replacement.
Many owners of older homes have driveway aprons which have sunken over time. In other cases, driveway aprons are attached to older "rolled" style curbs, which create a dip when entering or leaving the driveway. The Village offers a Private Participation Concrete Replacement Program to assist residents in addressing these concerns.
This program pools private concrete work with municipal work so residents can obtain the Village's low bid pricing. Any resident desiring to participate in the program can contact the Public Works Department at (847) 734-8800 or view the Public Works section of this web site.
WHAT ARE THE HOURS OF VILLAGE HALL?
The Municipal Complex is open Monday through Friday from 8 am until 5 pm. The Finance Counter of the Municipal Complex is open the first Saturday of each month from 9 am until Noon except for designated holiday weekends. The Department of Engineering & Community Development counter is open the first Saturday of the month from 9 am until Noon during the months of May, June, July (except 4th of July weekend), August, and September.
In addition, the Village has a 24-hour drop box. Residents may pay water/sewer bills and purchase vehicle and pet licenses by mail or drop box. All drop box deposits are processed the same day they are received or the next business day if the deposit is made on a weekend or holiday. Licenses will be mailed back at no additional cost or inconvenience.
QUESTIONS ABOUT CABLE TELEVISION?
Comcast holds a non-exclusive franchise agreement with the Village to provide cable television services in the Village. Federal Law prohibits the Village from regulating cable television rates or prices.
Comcast maintains a toll-free number, 1-866-594-1234, to receive calls regarding cable service initiation, outages, burying of cable lines, adding/deleting services, billing, or similar matters. Please contact them with any questions.
WHEN DO I USE 9-1-1?
Elk Grove Village has a state-of-the-art, enhanced 9-1-1 system. If you need a Police Officer, Firefighter, or Paramedic to arrive at your location, please call 9-1-1 and the emergency service will be dispatched to you.
WHO MAINTAINS STREET LIGHTS?
Street lights in the Village are owned and maintained by Elk Grove. If you want to report a street light outage, please notify our Public Works Department at (847) 734-8800. Our Public Works Department will notify our contractor to make the repairs.
WHO PERFORMS MOSQUITO ABATEMENT?
The Northwest Mosquito Abatement District is a special government with property taxing authority to address mosquito concerns in the northwest suburbs.
The Northwest Mosquito Abatement District takes a 3-prong approach:
- Inspection and treatment of 5,500 water sources known to produce mosquitoes;
- Misting between sunset and 12:30 am to eliminate adult mosquitoes;
- and, Eliminating mosquito hatching areas.
If you have questions, please contact the district at (847) 537-2306.
WHEN IS THE NEXT HOUSEHOLD HAZARDOUS WASTE COLLECTION?
Household Hazardous Waste Collection Events are programmed and funded by the Illinois Environmental Protection Agency (IEPA). Each collection event is extremely costly, with one day collections approaching $100,000.
Because of the high cost, the IEPA attempts to spread collection dates across the State throughout the year. Please contact our Health Services Office at (847) 357-4240 for information on upcoming, nearby collection events.
WHY DOES THE VILLAGE PROHIBIT OVERNIGHT PARKING?
The Village's overnight parking restrictions serve the community by:
- Preventing Village Streets from becoming littered with abandoned or non-operational vehicles;
- Assisting the Police Department in overnight street patrols;
- and, Allowing for the removal of snow, or cleaning streets of snow from curb to curb during overnight winter operations.
If you have a temporary need to park your vehicle on the street overnight, please contact the Police Department at (847) 357-4100. Please be prepared to provide a description of the vehicle including license plate number when seeking permission to park overnight.
WHERE CAN I PLACE MY GARAGE SALE SIGN?
Signs can only be located on private property. Please do not post signs on utility poles or parkway trees. In addition, signs cannot be placed in the parkway (the area between the sidewalk and curb). Prior to placing a sign on someone else's property, please ask their permission.
QUESTIONS ABOUT REFUSE, RECYCLING, OR YARDWASTE?
Please refer to the Health Services section of this web site for information concerning refuse, recycling, or yardwaste collection.
DO I NEED A BUILDING PERMIT?
Please refer to the Building/Engineering page of this web site for information regarding building permits and information needed to process your permit application.
QUESTIONS ABOUT WATER BILL, VEHICLE STICKERS, OR PET LICENSES?
Please visit the Finance section of this web site for information concerning water bills, vehicle stickers, pet licenses and similar financial related items.
DOES ELK GROVE HAVE A CONVENTION CENTER OR VISITOR'S BUREAU?
Elk Grove Village is a member of the Greater Woodfield Convention and Visitor's Bureau. Residents and travellers are encouraged to take advantage of promotions offered by the Bureau through their web site.
HOW DO I COMPLAIN ABOUT AIRCRAFT OR AIRPLANE NOISE?
The Village is a member of the Suburban O'Hare Commission. Please review their web site for information concerning O'Hare airport issues.
In addition, the Village encourages residents with complaints about aircraft noise to call Chicago's tollfree noise abatement hotline at 1-800-435-9569.
Please be prepared to provide the time of the loud aircraft noise event as well as your name and address.
WHAT ARE THE CURFEW HOURS AND WHO DOES IT APPLY TO?
On May 11, 2004 the Village Board adopted changes to the Village's existing Curfew law. Changes were required so that the Village could comply with recent Federal Court decisions and also be in compliance with surrounding communities.
Per the amended ordinance: It shall be unlawful for any person under 17 years of age to be upon any public way, public place, street, establishment or roadway during the following times:
- Between 12:01 a.m. and 6:00 a.m. on Saturday;
- Between 12:01 a.m. and 6:00 a.m. on Sunday; and
- Between 11:01 p.m. on Sunday through Thursday inclusive and 6:00 a.m. on the following day.
Before issuing a citation or making an arrest, a police officer shall ask the apparent offender's age and reason that offender is in a public place, establishment or other prohibited location. No citation or arrest will be issued unless the officer reasonably believes that an offense has occurred.
Any person violating this provision shall be subject to a fine no less than $25 nor more than $500 for each offense.
What are the Village's Halloween Trick or Treat Hours?
Trick or Treating is permitted on October 31 between the hours of 1 pm and 8 pm.
Need a Picnic Permit for Busse Woods Forest Preserve?
Busse Woods is owned and maintained by the Cook County Forest Preserve District. To apply for a picnic permit, please visit the Forest Preserve Picnic Permit web site by clicking here.
What is the Yard Waste Collection Period?
Yard waste pick-up begins April 1st and extends through December 15th of each year.
Does Waste Management collect refuse on holidays?
Waste Management does not pick-up refuse on New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving Day, or Christmas Day. If your refuse collection day falls on one of these holidays, Waste Management will collect it the following day (ie: If your collection day is Friday, July 4, Waste Management will pick-up your refuse on Saturday, July 5).
What Does the Tornado Warning Sound Like?
The Tornado Warning is a steady siren tone for 3 minutes. This is not to be confused with the Lightning Alert System siren that sounds for 15 seconds only. The steady siren tone for 3 minutes means receipt of a National Weather Service tornado warning or confirmed sighting of a funnel cloud or Tornado within the Elk Grove Village Area.
Does Elk Grove have a Sister City?
Elk Grove Village has a formal sister city relationship with Termini Immerse, Sicily, Italy. Elk Grove Sister Cities administers this relationship as an independent, not-for-profit organization. Please visit their website for additional information at http://www.elkgrovesistercities.org.
