Residents and businesses are billed every two months with charges based on actual water consumption unless a meter reader is not able to obtain a read. Bills are due on the 20th of the month.
There are several convenient options available for water/sewer bill payment:
- Automatic Bill Payment Program
The Village offers a free automatic bill payment program (ACH) where the amount of your bi-monthly water/sewer bill is automatically debited from your checking account. Customers will continue to receive an account statement by mail; however it will indicate that your payment is by ACH. The payment will be deducted from your checking account on the billing due date.
To enroll, please complete the ACH Enrollment Form or contact the Finance Department – Water/Sewer Billing Division, at (847) 357-4060. Please note that it will take two (2) billing cycles before ACH becomes active.
- Online with Credit Card
- In Person at the Municipal Building, 901 Wellington Avenue
Monday – Friday
8:30 a.m. – 5:00 p.m.
First Saturday of each month (excluding holiday weekends)
9:00 a.m. – 12:00 p.m.
- Via Mail
Elk Grove Village
ATTN: Finance – Utility Billing
901 Wellington Avenue
Elk Grove Village, IL 60007
- Municipal Building Drop Box
A drop box is available 24-hours a day at the Municipal Building for residents to pay their bill. The Municipal Building Drop Box is located on the left wall outside of the entrance to the Municipal Building.