Click here for Coronavirus (COVID-19) Information and Updates.

Below is a collection of relevant information, resources and updates related to the COVID-19 pandemic response, and ongoing prevention and support efforts. As the coronavirus outbreak continues to evolve, the Village will continue to provide regular updates here on our website and through all Village communication channels. 

Village Announcements

*Updated 5/28/20 

The Village of Elk Grove will re-open Village Hall for essential business beginning Monday, June 1. If you must come to Village Hall on essential business, please note that a face covering will be required inside the building. Patrons are also asked to maintain social distancing by remaining 6 feet away from others. We have installed hand sanitizer stations and protective barriers at our counters to help ensure the health and safety of both our employees and the public.

Whenever possible, residents and businesses are still encouraged to use no-contact options to conduct business by making use of our website (, submitting requests and questions using our online service request system, or communicating with staff over the phone.  The main number for Village Hall is 847-357-4000.  You can also reach out directly to a department at the numbers below:

  • Community Development: (847) 357-4220
  • Finance Department:        (847) 357-4063
  • Fire Administration:          (847) 734-8000
  • Human Resources:             (847) 357-4020
  • Police Non-Emergency
    Information Center:          (847) 357-4100
  • Public Works:                   (847) 734-8800
  • Village Clerk’s Office:       (847) 357-4041
  • Village Manager’s Office:   (847) 357-4010

Most Village services and transactions can be completed online, by mail or by phone. In particular, please note:

  • Payment of utility bills and tickets can be completed online, mailed in, or deposited in the drop box located on the wall just outside the Village Hall entrance at 901 Wellington Avenue. Additionally, due to the ongoing coronavirus pandemic, the Finance Department will be temporarily accepting credit card payments via phone. Should you have questions, please contact the Finance Department: 847-357-4063.
  • For those seeking assistance with permits, the Community Development Department operates an online permitting program to facilitate your needs. Additionally, the vast majority of questions about permits can be addressed over the phone at 847-357-4220.
  • Questions and requests for service from any department can be submitted using our online service request system

Community Announcements

*Updated 5/28/20

Restore Illinois Plan: The State of Illinois will be moving to Phase 3 of the "Restore Illinois" reopening plan on May 29.  Phase 3 will allow for:

  • Gatherings of up to ten people;
  • Outdoor seating at restaurants (visit to find restaurants offering outdoor dining);
  • Re-opening of barbershops and salons;
  • In-person shopping at retail stores;
  • Re-opening of non-essential offices and manufacturing;
  • Re-opening of Indoor and outdoor tennis facilities;
  • Golfers will be allowed to play in groups of four;
  • Outdoor fitness classes of ten people or less; and
  • One-on-one personal training in indoor facilities.

All of these activities will be subject to restrictions provided by the state, including capacity limits, face coverings and social distancing. 

To read the full Restore Illinois plan visit the state's coronavirus webpage.

Stay at Home Order: The State of Illinois is currently under a "Stay At Home" order issued by Governor Pritzker. The order requires all individuals currently living in the State of Illinois to avoid travel and stay at home or their place of residence. Individuals may only leave their residence to perform essential activities. 

Additionally, Face coverings are required to be worn by all individuals, when medically tolerable, who are in public places and unable to maintain adequate social distancing of six feet, except for children under age two and when with members of the same household. Face coverings will be required in indoor public places such as stores. Residents do not need to buy face masks--face coverings can be made from materials in your home, as shown in this guide from the CDC.

More information is available at the Stay at Home Order FAQ developed by the State of Illinois. 

How to Help Protect and Support Our Community

*Updated 4/28/20

Supporting Elk Grove businesses is a way to make a difference during the coronavirus pandemic. Whether you order from a favorite restaurant, buy gift cards to be used in the future, or shop online for retail, entertainment, services and more, you're helping keep our community strong. 

The village has launched a website to allow residents to find local businesses (and special offers) to support during this pandemic.

Shop.ElkGrove.Org Header Image

Support Resources

Elk Grove Village Community Services in partnership with local organizations seeks to address the human and social service needs of our community. During the COVID-19 pandemic, the Community Services can refer clients in need of; crisis intervention, affordable housing, financial assistance, food pantry usage, public benefits, utility assistance programs, senior services, child care, substance abuse treatment, and youth employment.

Community Services as a referral agency identifies social agency partners that can provide timely assistance to those in need.

To get information regarding assistance programs or other human service needs please call Community Services at 847-357-4120.

Business Information and Resources

The Elk Grove Village economic development team has launched, an interactive one-stop resource for Elk Grove businesses to:

  • Find current guidance and regulations for operations during the pandemic;
  • Learn about local, state and federal loan and grant/loan programs;
  • Access spec sheets and guidelines for manufacturing personal protective equipment (PPE);
  • Search a database of Elk Grove businesses who are operational and equipped to support the pandemic response effort; and
  • Connect with local businesses via a community message board to foster new partnerships and collaboration

The site will be updated as new information becomes available. We hope that the site is a resource for you and your business, and encourage you to add your business to the local database and message board.

Reliable Sources of Information on COVID-19

COVID-19 Case Reporting
Government Updates
Public Health Hotlines and Recommendations

Stay Connected with Elk Grove Village

Emergency Alerts
EGTV Channel 6
Social Media

Frequently Asked Questions

Where can I find information on public health guidelines for different types of businesses?
How do I report a business that is not following public health guidelines?
How do I report a business that is operating in violation of the Stay at Home order?
When is the State of Illinois face covering requirement in effect?
Who must wear a face covering?
What qualifies as a face covering?
How can I make a face covering?
Do I need to wear a face covering outdoors when I am on a walk or riding a bike?
What should I do if I’m sick?
Does the Village of Elk Grove coordinate COVID-19 tests?
What is contact tracing?