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Make an Online Payment

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As part of the Village's ongoing commitment to improve services to our residents, we offer convenient online payment options for the following services: water, business licenses, crime-free housing and tickets.  Please navigate to the appropriate portal below: 

Self Service Portal

 Access the Citizen Self Service Portal for:

  • Water/Sewer: View current and previous bills, consumption and payment history, and make one-time payments or sign up for autopay.
  • Licenses: View current and previous bills and payment history, download your current license certificate, and make payments for most license types.
  • General Billing: View current and previous bills and make payments for miscellaneous bills.

Having trouble accessing your account? Please refer to the Self Service User Guide or contact us at (847) 357-4000 and we’ll be happy to assist!


Through this online service, you can pay your Village tickets. For tickets issued prior to February 12th, 2020, please call (847) 357-4000 or mail your payment to:

Finance Department
901 Wellington Avenue
Elk Grove Village, IL 60007