New residents moving into Elk Grove Village are provided a welcome packet containing information about the community. This packet is generated when you activate your water billing account but can also be requested by calling the Village Manager's Office at 847-357-4007.
Some of the items included in the Welcome Packet are:
A "Welcome" guide explaining services and rules in the Village;
A "Reference" guide from the Finance Department;
- A Vehicle sticker and pet tag application;
A “Reducing Idling" brochure
A “Recycling Information" magnet; and
An Elk Grove Village street map.
You can also request a welcome packet through the website using the service request form under Contact Us.