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My Elk Grove Village

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Service Request System

My Elk Grove Village!

My Elk Grove Village is your tool to stay in touch with the Village. The service request system offers a simple way to submit issues, request services, and comment to the Village. Service requests can range from potholes to street light outages and will be routed directly to the appropriate department for action. We will respond quickly and efficiently, while you can track the progress of your requests on the Village website or mobile app.

Here are the different ways to submit a request

On the Village Website: Click "Contact Us" to submit new request, follow requests or view map & photo gallery of submitted requests.

On Your Smartphone: Download the free "My Elk Grove Village" mobile app in the App Store or Google Play Store, click on New Request, Select a Service Request Option and Submit. 

Available in:

 iphoneapp  android


Watch the video below to learn more about the My Elk Grove Village Service Request system: